Privacy policy

Effective and last updated on 6 October 2026.

CASA RAGGIA — CIN IT042005C2RN2CK82E — Licence 042005-AFF-00001.

Via Gavigliano, 4, 60030 Belvedere Ostrense (AN), Italy. These details identify the property and do not replace the legal identity of the data controller.

Alessandro Rotoloni — Via Gavigliano, 3, 60030 Belvedere Ostrense (AN), Italia

For information about the data controller or to exercise rights concerning personal data, write to casaraggia@gmail.com.

Cloudflare delivers and protects the website and may process technical connection data needed to provide the service. The contact form processes name, email, subject and message to answer the enquiry; the message is delivered to the casaraggia@gmail.com mailbox.

A stay request processes dates, guest count, first and last name, email, and optional phone and message. BookingOS records the request as pending, makes it available to authorised Casa Raggia staff and manages the later accepted or rejected outcome. An accepted outcome is operational: Casa Raggia then contacts the guest with a dedicated offer and the applicable conditions.

Request data is persisted by BookingOS on Neon. Transactional emails are sent through Cloudflare Email Sending. Request processing is necessary to respond and take pre-contractual steps requested by the person; security and abuse prevention rely on the legitimate interest in protecting the service. The website takes no payment.

Cloudflare Turnstile checks forms for automated submissions; the stay-request flow also applies rate limiting. Browser, request and network information strictly necessary for these checks may be processed.

Operational emails are received by authorised Casa Raggia addresses. The contact form uses the visitor’s submitted address as Reply-To so Casa Raggia can reply directly.

NEXT_LOCALE stores the language preference for the browser session. cc_cookie stores the CMP preference state for 182 days.

Google Maps is optional external content: it loads only after consent and the “Load map” command. Only then does Google receive the network and browser information needed to provide the map. Consent can be withdrawn at any time.

Data is accessible only to authorised Casa Raggia people who need it to handle requests and communications.

Cloudflare, BookingOS and Neon process data for their respective technical functions and, where applicable, as providers acting for the controller. Google receives data only when the map is activated.

Contact and stay-request data is kept only for as long as needed to handle the request, subsequent dealings and applicable obligations. Technical security data is kept according to operational and service-protection needs.

When data is removed from active systems, backup copies may remain until the normal overwrite or expiry of the backup lifecycle. No fixed period that has not been formally approved is stated.

Some providers may process data in countries other than the user’s country. Where applicable law requires it, a transfer must rely on a legally recognised instrument and relevant measures; use the privacy contact for information about a specific case.

Within the limits of applicable law, you may request access, correction, erasure, restriction, objection and portability, and may withdraw Google Maps consent without affecting earlier processing.

To exercise these rights, write to casaraggia@gmail.com. Verification of the requester’s identity may be necessary.

You may also complain to the competent supervisory authority. In Italy this is the Garante per la protezione dei dati personali, without prejudice to any authority competent in your circumstances.